Shipping & Delivery Information
At Mid9Shop, we strive to deliver your orders as quickly and efficiently as possible. Below are the details of our shipping and delivery policies.
1. Shipping Options and Rates
We offer several shipping options to suit your needs. Shipping rates are calculated based on your location, the size and weight of your order, and the shipping method selected at checkout.
- Standard Shipping: Estimated delivery within [3-5 business days]. Rates vary based on the order total and destination.
- Overnight Shipping: Next-day delivery for orders placed before [1500 hrs].
2. Order Processing Time
- Orders are typically processed and shipped within [1-2 business days]. During peak seasons or sales events, processing times may be slightly longer.
- You will receive a confirmation email with tracking information once your order has shipped.
3. International Shipping
- We ship internationally to select countries. Delivery times and shipping rates will vary based on the destination. Please note that international orders may be subject to additional customs fees or import duties, which are the responsibility of the customer.
4. Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.
- If you do not receive tracking information or have issues with tracking your order, please contact us at support@mid9shop.com.
5. Shipping Delays
- While we strive to meet our estimated delivery times, unforeseen circumstances (such as weather disruptions, customs delays, or carrier issues) may cause delays.
- If your order is delayed beyond the estimated delivery window, please contact our customer service team for assistance.
6. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at support@mid9shop.com. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.